Job Description
IT and Digital Services Manager About the Role We are seeking an experienced and forward-thinking IT and Digital Services Manager to lead the strategic development, operational delivery and continuous improvement of IT services, digital infrastructure, business systems, information security and digital transformation. The successful candidate will be responsible for delivering an effective IT and Digital Strategy, ensuring technology services provide a secure, reliable and innovative environment that supports teaching, learning, student experience and organisational operations. As the lead for IT governance, cybersecurity, information management, data protection and technology infrastructure, you will ensure compliance with relevant legislation, GDPR, Cyber Essentials requirements and recognised best practices within the higher education sector. Working closely with senior leaders and key stakeholders, you will identify opportunities to enhance organisational performance through technology investment, process automation, digital innovation and continuous service improvement. Key Responsibilities Strategic Leadership and Governance: Develop and implement IT and digital strategies aligned with organisational priorities and long-term objectives. IT Operations and Service Delivery: Oversee IT support services, service standards, system availability and continuous improvement. Infrastructure, Cloud and Microsoft 365: Manage and develop IT infrastructure, cloud services, ..... full job details .....