Job Description
Store Manager | Luxury Fragrance | Central London
Salary: Up to -36,000 + Competitive Bonus + Excellent Benefits
We are partnering with a prestigious, fast-growing international luxury fragrance house to appoint an experienced Store Manager for a luxury retail location in Central London.
Renowned for its exceptional craftsmanship, distinctive fragrance collections and dedication to the art of perfumery, this is an exciting opportunity to join a brand that continues to strengthen its presence within the global luxury market.
We are looking for a passionate, commercially driven leader who thrives in a luxury environment, excels at developing high-performing teams and understands how to deliver exceptional client experiences that build long-term loyalty and drive commercial success.
The Role
As Store Manager, you will take full ownership of the boutique''s commercial performance, operational excellence and team development, acting as a true ambassador for the brand.
You will lead from the front, combining strong commercial awareness with a genuine passion for luxury service, clienteling and the art of fragrance storytelling.
Key Responsibilities
Commercial Performance: Drive boutique sales, achieving and exceeding targets through effective KPI management, conversion, productivity and strategic commercial initiatives.
Leadership & Development: Recruit, inspire, coach and develop a high-performing team, fostering a culture of accountability, collaboration and exceptional service.
Luxury Client Experience: Deliver outstanding personalised service through expert fragrance consultations, storytelling and a deep understanding of luxury customer expectations.
Clienteling & Relationship Building: Develop a loyal client base, strengthen VIP relationships and implement initiatives that encourage repeat business and long-term engagement.
Business Development: Identify opportunities to grow the boutique''s performance through local partnerships, exclusive events, client engagement and effective relationship management with key stakeholders.
Operations & Brand Standards
Oversee all aspects of daily boutique operations, ensuring a seamless and elevated customer journey.
Manage stock control, inventory accuracy, replenishment and visual merchandising in line with brand standards.
Analyse sales reports, monitor KPIs and implement action plans to maximise commercial opportunities.
Ensure the team demonstrates outstanding product knowledge and consistently represents the brand''s luxury positioning.
Coordinate fragrance launches, exclusive events and VIP client appointments.
Maintain the highest standards of operational efficiency, compliance and boutique presentation.
What We''re Looking For
Proven management experience within luxury fragrance, beauty or premium retail, ideally as a Store Manager, Boutique Manager or experienced Assistant Store Manager.
A strong commercial track record with the ability to drive sales, achieve targets and manage business performance.
Genuine passion for luxury fragrance, niche perfumery and experience-led selling.
Excellent leadership and coaching skills, with experience developing and motivating successful retail teams.
Strong clienteling expertise and the confidence to build meaningful relationships with an international luxury clientele.
A hands-on, entrepreneurial mindset with excellent communication, organisational and problem-solving skills.
The ability to balance commercial priorities with exceptional attention to detail and luxury service standards.
What''s On Offer
Salary up to -36,000 per annum
Competitive performance-related bonus
Generous product allowance and staff discount.
Enhanced wellbeing and personal development benefits, including additional leave.
Private medical and dental cover.
Access to exclusive fragrance launches and new collections.
Career development opportunities within a growing international luxury fragrance house.
Take the Next Step in Your Luxury Career
If you are an inspiring retail leader with a passion for luxury fragrance, a strong commercial mindset and the ability to create exceptional client experiences, this could be your next exciting career move.
Apply today or contact Christos at Zachary Daniels for a confidential conversation.
BH37863