Job Description
IT Support Engineer - Contract Opportunity - Service Now, Kanban, KCS - On Site, Full Time, West Sussex A large global organisation is seeking an IT Support Engineer to deliver reliable,high-quality onsite support to end users, ensuring effective day-to-day IT operations and minimising business disruption. As part of the Local IT Onsite Support team, you will provide hands-on support across enduser devices, onboarding and offboarding, AV systems, IT asset management and local infrastructure. These role is fully onsite, with an initial contract of 12months + and the possibility of extensions. Key Responsibilities andamp; Skills: Strong technical knowledge of Windows 10/11, Microsoft 365, hardware, IT infrastructure and iOS devices. Deliver onsite IT support, resolving incidents and service requests promptly and within agreed service levels. Provide hands-on support for local IT infrastructure, working closely with regional and global technical teams. Support user onboarding and offboarding, including device preparation, setup and equipment collection. Manage IT equipment and assets, maintaining accurate inventory records in line with IT asset management requirements. Troubleshoot meeting room technology and AV equipment, providing support for key meetings and site events. Assist with IT projects, infrastructure changes, office moves and hardware deployments. Manage assigned activities through Kanban and participate in local and regional stand-ups. Maintain accurate ..... full job details .....