Job Description
Join a busy, fast-paced team where organisation, accuracy and teamwork make a real difference! Are you highly organised, confident with Excel and enjoy keeping things running smoothly? We''re looking for a proactive Direct Despatch Administrator to join our E-Commerce team, supporting the day-to-day management of customer orders, stock availability and sales administration. This is a varied role where you''ll work closely with customers, sales teams, warehouse and finance colleagues to ensure orders are processed efficiently, deliveries run smoothly and customers receive an excellent service.Previous experience with B2B portals would be an advantage, but it''s not essential. Full training will be provided, making this an excellent opportunity for someone with strong administrative skills who enjoys working with data, solving problems and being part of a supportive team. Please note: This is a fully office-based position, with some bank holiday working required. Responsibilities: Managing Customer Orders: Importing and processing orders from B2B portals into the internal Sage system using Excel, ensuring all information is accurate and up to date. Keeping Sales on Track: Monitoring stock allocations, reservations and forecasts to help maximise sales opportunities with dropship customers. Building Customer Relationships: Liaising with buyers and stock management teams to provide updates on order progress, stock availability and delivery schedules. Supporting Sales ..... full job details .....