Job Description
Join as an IT Product Owner, taking ownership of the CRM roadmap, backlog, and continuous improvement across international sites. Working closely with business and technology stakeholders, you''ll drive platform enhancements, adoption, quality, and process automation.Client DetailsWe''re partnering with a global industrial organisation seeking an experienced IT Product Owner to take ownership of its CRM and sales process platforms. This is a hands-on product ownership role focused on driving platform enhancement, roadmap delivery, system stability, adoption, and business value across multiple international locations.DescriptionWorking closely with commercial, sales, aftermarket, and technology stakeholders, you''ll translate business requirements into scalable solutions, manage prioritisation of the product backlog, and ensure reliable system performance in a fast-paced operational environment. Key ResponsibilitiesOwn the product roadmap and backlog for CRM and commercial process automation platforms.Partner with stakeholders across Sales, Commercial and Aftermarket functions to gather, qualify and prioritise requirements.Translate business needs into scalable system improvements and configuration changes.Manage third-line support issues, coordinating resolution with development partners and vendors.Drive platform standardisation while balancing legitimate local business requirements.Ensure high levels of data quality, governance and platform integrity.Oversee testing, ..... full job details .....