Permanent

Sales Office Manager

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William Henry Associates

Job Description

We are currently recruiting on behalf of a well-established business within the industrial and commercial door industry for an experienced Sales Office Manager to lead its busy sales office. This is an excellent opportunity for an organised, commercially minded individual who enjoys leading a team, improving processes and delivering outstanding customer service. You will take responsibility for the day-to-day running of the sales office, overseeing customer enquiries, quotations and order processing, while supporting profitable sales growth and ensuring a smooth journey from initial enquiry through to delivery and installation. Working closely with senior management and other departments, you will play a key role in maintaining high service standards, developing the sales office team and ensuring the department operates efficiently. Key Responsibilities Manage the daily operations of the sales office, allocating workloads and ensuring enquiries, quotations and orders are handled efficiently. Lead, motivate and develop the internal sales and administration team through coaching, training and regular performance reviews. Oversee customer enquiries received by telephone, email and online, ensuring timely responses and effective follow-up. Prepare, review and approve quotations, ensuring accurate pricing, supplier costs and appropriate profit margins. Support sales development through proactive quotation follow-ups, repeat business and identifying additional sales ..... full job details .....