Field Service Engineer

Field Service Engineer - Basingstoke, Reading, Oxford

The Opportunity

An established engineering business specialising in industrial water treatment solutions is looking to recruit a Field Service Engineer to support customers across Yorkshire and the surrounding M1 corridor.

This is a varied field-based role involving the servicing, maintenance, installation and commissioning of water treatment equipment across a range of industrial environments. You''ll work closely with customers to diagnose faults, carry out planned maintenance and ensure equipment continues to operate efficiently.

Key Responsibilities

• Service, maintain and repair a range of industrial water treatment equipment, including reverse osmosis systems, deionisation units, filtration systems, water softeners and wastewater treatment equipment.

• Diagnose faults and resolve technical issues both on-site and through remote support where appropriate.

• Carry out equipment installation and commissioning, depending on experience and qualifications.

• Build and maintain strong working relationships with customers and site personnel.

• Complete service reports and associated documentation accurately.

• Deliver a high standard of customer service while ensuring work is completed safely and efficiently.

• Follow company procedures and health & safety requirements at all times.

• Contribute to continuous improvement initiatives and support ongoing service development.

• Maintain and develop your technical knowledge through training and self-development.

About You

You''ll be an electrically and mechanically competent engineer who enjoys working independently while building strong relationships with customers.

Ideally you''ll have:

• Experience working as a Field Service Engineer or in a similar customer-facing technical role.

• Electro-mechanical engineering experience with relevant technical qualifications.

• Previous exposure to industrial water treatment equipment would be advantageous, although engineers from similar process industries are encouraged to apply.

• Strong fault-finding and problem-solving skills.

• Good communication skills and a professional approach with customers.

• Basic IT skills, including Microsoft Office.

• GCSE (or equivalent) in English and Maths.

• A full UK driving licence and willingness to travel throughout the region.

What''s on Offer

• Competitive salary.

• Profit-related bonus scheme.

• Company vehicle and fuel card.

• Workplace pension.

• Healthcare plan.

• Full-time permanent position with excellent long-term career prospects.

• Ongoing training and development within a growing engineering business.