Job Description
Join a busy construction project team supporting the delivery of projects from design through to completion. You''ll manage and investigate customer and business requests, making sure our work meets agreed standards of service. You''ll also resolve customer issues and support colleagues in other departments.
Salary - -16.24 per hour (-31,323) rising to -17.06 per hour after 6 months (-32,921)
Hours - 8.00 am - 4.00 pm Monday - Friday with one 3.30 pm finish per week
Once full training has been completed you will be able to work from home two days per week. This role has initially been signed off for 15 months however there is a chance it could lead to permanent work too.
What you''ll be doing
Depending on workload, your duties will include:
- Designing and quoting allocated projects within agreed standards of service
- Responding to customers'' technical enquiries about design and costs
- Authorising work within your financial approval limit
- Supporting internal teams with technical queries
- Processing project applications and documentation
- Handling customer enquiries across multiple communication channels
- Processing completion files and certificates where relevant
- Identifying and processing legal consents for land and property
- Helping maintain the department''s ISO 9001 accreditation, and working in line with internal and external policies, procedures and regulatory standards
- Building strong working relationships with customers and colleagues, and supporting your Line Manager with other duties as needed
About you
You''re positive, flexible and motivated, with good organisational, diagnostic and problem-solving skills. You can use your own initiative and communicate effectively at every level, both within and beyond your team.
You will also have:
- An understanding of internal and external policies and procedures
- Good analytical skills and comfort with office IT systems, with a willingness to learn our own systems
- A clear, confident telephone manner
- Accuracy, timeliness and an articulate communication style
- The ability to juggle multiple tasks and adapt as priorities change
- A "can do" attitude and a willingness to learn and support your colleagues
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.