Permanent

Technical Support Engineer

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Job Description

Technical Support Engineer Location: Site-Based Salary: Competitive, dependent on experience Working hours: Monday to Friday Are you an experienced mechanical or electrical engineer who enjoys solving complex technical problems and supporting other engineers? We are recruiting on behalf of an established engineering business specialising in industrial packaging machinery and automation solutions. They are looking to appoint a technically strong and practical-minded Technical Support Engineer to provide specialist engineering support to their field service team. This is a site-based position, acting as a key technical point of contact for engineers working in the field. You will help diagnose difficult faults, identify solutions and provide technical guidance to ensure customer issues are resolved efficiently. The Role Working from the company''s site, you will support field-based engineers with technical queries, machinery faults and more complex engineering problems. Your responsibilities will include: Providing technical support and guidance to field service engineers across the UK. Assisting engineers with the diagnosis and resolution of complex mechanical and electrical faults. Supporting fault-finding on industrial machinery, packaging equipment and automated systems. Interpreting technical drawings, electrical schematics and machinery documentation. Helping identify root causes of recurring machinery faults and recommending effective solutions. Advising ..... full job details .....