Job Description
Customer Service Advisor - Start Date: ASAPLocation: Leeds (LS3)Salary: 28,000 per annumHours: Monday to Friday (alternating shifts: 8am-4.30pm one week and 9.30am-6pm the next) plus 1 in 4 Saturday mornings from homeContract: PermanentRequirements: Successful DBS check requiredAre you a confident communicator with a passion for delivering excellent customer service? Do you enjoy helping people, solving problems, and working in a busy, fast-paced environment? I''m currently recruiting for a Customer Service Advisor on behalf of an established business based in the Leeds area.This is a fantastic opportunity to join a professional and supportive team, offering a permanent position, competitive salary and the chance to develop your skills within a customer-focused environment.The Role:As a Customer Service Advisor, you''ll be responsible for delivering a high standard of customer service, acting as a key point of contact and ensuring customer enquiries are handled efficiently and professionally.Your responsibilities will include:Handling incoming customer enquiries via telephone and other communication channelsProviding accurate information and resolving customer queriesManaging customer requests and following up where necessaryUpdating internal systems and maintaining accurate recordsLiaising with colleagues and other departments to ensure a smooth customer experienceDealing with any issues in a professional and proactive mannerAbout You:We''re looking for someone who is ..... full job details .....