Job Description
General Administration:
- Manage day-to-day administrative tasks related to property management operations
- Maintain accurate records of tenant information, leases, and property documentation
- Handle tenant enquiries via phone, email, and in person in a professional manner
- Greet visitors and clients at the office, ensuring a welcoming and professional reception experience
- Offer refreshments to guests and assist with meeting room preparation when required.-
- Update property management systems and databases with relevant information
- Support property managers & asset managers with reporting, document preparation, and compliance tasks
- Organise and maintain filing systems for both digital and physical records
- Assist with marketing properties by updating listings and preparing advertising materials
Insurance Administration-
- Manage the company''s commercial property insurance portfolio.
- Arrange and maintain insurance cover including Building Insurance (Block Policy), Terrorism Insurance, Plant & Machinery & Contractors Insurance-
- Maintain accurate insurance schedules and renewal records.
- Liaise with insurance brokers regarding policy changes and renewals.
- Manage insurance claims from notification through to settlement.
- Handle claims including property damage, third-party liability & injury claims.
- Prepare and submit supporting documentation.
- Liaise with insurers, loss adjusters, brokers and internal departments.
- Maintain accurate claim records and provide regular progress updates.
- Maintain insurance records using Microsoft Excel and SharePoint.
- Ensure policy documents and claims files are accurate, complete and easily accessible.
The Ideal Candidate:
- Strong administrative and organisational skills
- Ability to greet clients and maintain a welcoming office environment
- Excellent verbal and written communication
- Attention to detail and accuracy in record keeping
- Time management and ability to prioritise multiple tasks
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Ability to work independently and as part of a team
- Professional phone etiquette and email communication
About Us:
We are a-Midlands-based, privately owned investment and development company managing over 6 million sq.-ft of industrial, retail-and office property. We specialise in transforming underperforming assets into high-quality, income-generating properties through strategic redevelopment and hands-on management.-
Benefits:
- On-site parking
- Gym membership
- Company pension