Permanent

Clinical Operations Advisor

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Aviva

Job Description

Clinical Operations Advisor - Salary circa £42,000 - £45,000 (depending on location and experience)Locations: Sheffield, Eastleigh, Glasgow This is a great job for someone who has a clinical background and enjoys using that expertise to guide others, improve processes, and make a real difference to customer outcomes. This role suits someone who is confident working independently, thrives on solving problems, and is motivated by delivering high-quality, evidence-based decisions. A bit about the job In this role, you will provide expert clinical guidance and operational support to help deliver safe, effective, and high-quality services. You will work closely with claims teams to make sure decisions reflect current medical best practice and industry standards. You will also build strong relationships across the business, acting as a trusted point of contact for clinical advice. In this role, you will help drive process improvements, support colleagues with complex queries, and contribute to better outcomes for customers. Working with a strong sense of purpose, in this role, you will help ensure that every decision supports fair, consistent, and customer-focused outcomes. Skills and experience we''re looking for Current/Valid Nursing qualification with a strong understanding of healthcare systems and medical best practice is essential Experience providing clinical advice or support in an insurance, healthcare, or related environment Ability to analyse complex information and ..... full job details .....