Job Description
About the opportunity:We are looking for a proactive and highly organised Order Handling and Shipping Specialist to join a growing manufacturing business specialising in regulated, high-quality products.This is a varied and hands-on role where you will take ownership of customer orders from receipt through to dispatch, ensuring products are shipped accurately, efficiently, and on time. You''ll be the key link between customers, couriers, freight providers, suppliers, and internal teams, helping to ensure a smooth and professional customer experience throughout the order fulfilment process. Working closely with colleagues across Production, Finance, Quality, and Operations, you''ll play an important role in coordinating shipments, maintaining accurate records, resolving delivery queries, and helping improve processes as the business continues to grow. This is an excellent opportunity for someone who enjoys a fast-paced environment, thrives on organisation, and takes pride in delivering exceptional service and operational accuracy.Key ResponsibilitiesReceive, review, and process incoming customer orders, ensuring all information is accurate and complete. Maintain customer orders and records within company systems. Check stock availability and coordinate fulfilment requirements with internal teams. Monitor customer orders through to completion, ensuring delivery commitments are achieved. Communicate with customers regarding order confirmations, delivery updates, tracking ..... full job details .....