Job Description
This is a permanent opportunity for someone with strong communication and organisational skills and an interest in engineering or facilities management. You''ll act as the first point of contact for maintenance requests, coordinating engineers and service partners to ensure issues are dealt with efficiently.
You don''t need extensive technical experience. This role would suit an engineering graduate, apprentice, junior engineer or administrator looking to develop a career in technical facilities management.
The Role
As the Technical Coordinator, you''ll:
- Answer incoming maintenance calls and manage helpdesk requests.
- Log reactive maintenance jobs and raise work orders.
- Assess urgency, prioritise requests and allocate work to service partners.
- Monitor outstanding jobs and follow up until completion.
- Maintain accurate maintenance records using CAFM systems.
- Escalate urgent or complex technical issues to Technical Leads.
- Support maintenance reporting and compliance administration.
To be successful as the Technical Coordinator, you''ll have:
- Strong communication skills and confidence handling telephone enquiries.
- Excellent organisation and the ability to prioritise multiple requests.
- An interest in engineering, maintenance or facilities management.
- A proactive attitude and willingness to learn.
- The ability to work effectively with engineers, contractors and colleagues.
- Willingness to work fully on site and rotate between day and night shifts.
What''s in it for You?
- £35,000–£37,000 per annum.
- Permanent employment.
- Rotating shift pattern: 4 days on, 4 days off, followed by 4 nights on, 4 nights off.
- Day shifts: 7am–7pm.
- Night shifts: 7pm–7am.
- Fully site-based in Oxford, with on-site parking.
- Opportunity to develop a career in technical facilities management.
To apply for the position of Technical Coordinator, click Apply Now to send your CV to Olivia Blake.