Job Description
Deputy General Manager Cambridgeshire Luxury Hotel and Spa Lead. Inspire. Deliver Excellence. We re seeking an experienced Deputy General Manager to join a prestigious luxury hotel and spa in Newmarket.Ideal for a hospitality professional with experience in an AA Rosette restaurant or Red Star hotel, this is an exciting opportunity to help lead a high-performing team and deliver exceptional guest experiences.Working closely with the Chief Executive, you ll drive standards, maximise revenue and ensure the smooth running of the hotel and spa.The Role Support the Chief Executive in leading the overall operation.Oversee multiple departments, particularly Food and Beverage and Front of House.Maintain exceptional service standards and guest satisfaction.Drive revenue, manage budgets and control costs.Lead, develop and motivate Heads of Department and wider teams.Manage guest feedback, complaints and service recovery.Oversee Health and Safety, compliance and operational standards. About You You ll be a confident, hands-on leader with a passion for luxury hospitality.Ideally, you ll have: Previous experience in a senior hotel management role.A background in an AA Rosette or Red Star property.Strong knowledge of hotel operations, particularly Food and Beverage.Experience in team leadership, PandL management and budgeting.Excellent communication and organisational skills.A commercial mindset and exceptional attention to detail. What s in It for You? Complimentary meals on duty and ..... full job details .....
