Service Desk Administrator

Service Desk AdministratorA Service Desk Administrator is required to provide administrative support with key duties and accountability''s to include (not limited to):To support the service team by carrying out general office administrative tasks such as raising purchase orders, responding to emails, raising quotations, data cleansing and system updatingTo log information received on to the help desk databaseDispatch mobile engineers/ book external specialist contractors for reactive breakdowns and PPM''sTo manage and plan/schedule and dispatch reactive work orders and PPM to the appropriate engineer(s)Handling incoming calls, liaison with existing and/or new clients responding to the enquiries accordingly.Raising and Closing of all tasks via the in-house CAFM as requiredLiaising with sub-contractors and suppliers Candidate RequirementsA knowledge of the engineering maintenance services and facilities management sectors is desirable.The successful candidate will be employed in a similar position or will have held similar positions.Able to operate a help desk systemExcellent IT system skills i.e. Microsoft OfficeCAFM experience Additional Information Monday to Thursday (Apply online only) Friday (Apply online only)25 days holiday Plus Statutory Days plus BirthdayPension SchemeParking To apply please email (url ..... full job details .....