Job Description
Temp to perm
Hybrid
up to £35,000
Are you fluent in German and English with a passion for delivering exceptional customer service?
We''re recruiting for an exciting opportunity to join a leading, innovative company within the beauty and aesthetics industry!
You''ll be joining a dynamic, customer-focused team, supporting customers across the UK and German-speaking markets.
What you''ll be doing:
- Managing customer enquiries via phone and email.
- Processing orders and coordinating deliveries.
- Resolving customer queries, complaints and returns.
- Working closely with logistics and internal teams.
- Delivering an outstanding customer experience.
- Fluent German and English – essential!
- Minimum 2 years'' customer service experience.
- Excellent communication and organisational skills.
- Confident using Excel, Outlook and customer systems.
- A proactive, positive and solutions-focused attitude.
Interested? Apply today or get in touch to find out more!