Permanent

German-Speaking Customer Care Representative

cLogo
Parkside

Job Description

German-Speaking Customer Care Representative | Beauty Industry
Temp to perm
Hybrid
up to £35,000

Are you fluent in German and English with a passion for delivering exceptional customer service?

We''re recruiting for an exciting opportunity to join a leading, innovative company within the beauty and aesthetics industry!

You''ll be joining a dynamic, customer-focused team, supporting customers across the UK and German-speaking markets.

What you''ll be doing:
  • Managing customer enquiries via phone and email.
  • Processing orders and coordinating deliveries.
  • Resolving customer queries, complaints and returns.
  • Working closely with logistics and internal teams.
  • Delivering an outstanding customer experience.
What we''re looking for:
  • Fluent German and English – essential!
  • Minimum 2 years'' customer service experience.
  • Excellent communication and organisational skills.
  • Confident using Excel, Outlook and customer systems.
  • A proactive, positive and solutions-focused attitude.
An exciting opportunity to build your career within the fast-growing beauty and aesthetics sector!

Interested? Apply today or get in touch to find out more!