Customer Service Administrator

Administrator (6 Month FTC)Location: Kettering, Northamptonshire Hours: Monday-Friday, 9:00am-5:00pmAbout the RoleWe''re recruiting on behalf of a well-established and highly respected business that prides itself on delivering exceptional service to customers across a diverse range of industries.This is an excellent opportunity for an organised and customer-focused Administrator to join a busy Internal Sales team. You''ll play a key role in supporting day-to-day operations, ensuring customer orders are processed accurately, maintaining strong relationships with clients and suppliers, and helping the business continue to deliver outstanding customer service. What You''ll Be DoingWorking closely with the Internal Sales Manager to provide an efficient end-to-end service for customers. Processing customer orders through internal systems and issuing order acknowledgements. Running daily reports to support the management of customer accounts and operational activities.Setting up new customer product codes and maintaining accurate customer records. Processing, issuing and filing customer stock agreements. Managing and maintaining customer pricing files and delivery schedules. Monitoring and updating workflow tasks to ensure actions are completed in a timely manner. Coordinating direct orders, checking pricing, delivery requirements and supplier confirmations. Assisting with customer and supplier invoice queries through to resolution, including raising credit requests where ..... full job details .....