Job Description
We are working with a medium sized forwarder who are looking to recruit a Commercial Coordinator.
Role Overview
The Commercial Coordinator plays a key role in supporting the commercial and operational functions of the business by maintaining and developing commercial processes, systems, and supplier relationships. Working primarily within freight management system, CargoWise, the role is focused on driving efficiency, ensuring data accuracy, supporting pricing activities, and contributing to the continuous improvement of our logistics services.
This is an ideal opportunity for someone who is commercially minded, highly organised, analytical, and enjoys improving processes within a fast-paced freight forwarding environment, having good computer skills is required.
Key Responsibilities
Product Management
- Support the ongoing development and management of freight products and services.
- Monitor daily shipment volumes and work closely with origin offices to manage load planning and capacity.
- Develop, document, and maintain operational processes to improve efficiency and service delivery.
- Identify opportunities for continuous improvement across commercial and operational workflows.
- Manage supplier buy rates and ensure accurate cost allocation to individual shipments.
- Create and maintain shipment schedules for customers and internal staff.
Procurement
- Support the sourcing, onboarding, and ongoing management of logistics suppliers and service providers.
- Assist with supplier vetting and compliance processes.
- Maintain strong supplier relationships to support competitive service offerings.
Rating & Rate Management
- Procure, validate, and maintain freight rates within CargoWise.
- Ensure pricing data is accurate and up to date to enable correct customer quotations and invoicing.
- Create, maintain, and update customer-specific rate cards.
- Support system enhancements to improve pricing automation and efficiency.
Pricing Support
- Assist with preparing customer quotations across Air, Sea, Road, and Rail freight services.
- Work alongside the commercial team to provide timely and accurate pricing solutions.
- Support tender responses and ad hoc pricing requests as required.
- Ensure quotations align with agreed commercial strategies and profitability targets.
Skills & Experience
Essential
- Experience within the freight forwarding or logistics industry.
- Good understanding of Air, Sea, Road, and Rail freight services.
- Experience using CargoWise or a similar freight management system.
- Strong numerical and analytical skills.
- Excellent organisational skills with strong attention to detail.
- Proficient in Microsoft Excel and Microsoft Office.
- Strong communication skills with the ability to work collaboratively across departments.
- Ability to manage multiple priorities in a fast-paced environment.
Monday to Friday 9am-5.30pm
Salary depends on experience.
- If you do not hear from us within 7 days, then your application has been unsuccessful.