Job Description
On behalf of our client, we are seeking to recruit a NTIP Implementation Lead to join on an initial 6 -month contract. As the NTIP Implementation Lead you will lead the deployment and organizational adoption of critical digital tools within the Customer Support and Services UK organization. You will be responsible for ensuring that our digital tools for in-service support are not only deployed on time but are fully integrated into the daily workflows of our teams, driving efficiency and world-leading support for our customers.Role: NTIP Implementation Lead Pay: 60.00 per hour Via Umbrella Location: Stevenage Contract: Monday- Friday, 37 Hours per week, 6 Months contract IR35 Status: Inside Security Clearance: SC needed however BPSS to startResponsibilities Identify discrepancies between tool functionality and business needs, proposing enhancements or process changes to bridge the gap and adhering to S-series standards.Work with international colleagues to standardize tool utilization, ensuring local UK requirements are met while aligning with global strategic objectives.Develop and execute a comprehensive change management strategy to transition the CSS organization from legacy processes to the new digital environment.Build high-trust relationships across diverse, cross-cultural teams. Act as the bridge between technical developers and end-users to ensure buy-in at all levelsProactively identify potential resistance to change and implement mitigation strategies to ensure a ..... full job details .....