Customer Claims Handler

Looking for a customer service role where you can make a difference, help people find solutions and develop a genuine long-term career?Based in modern offices in the centre of Blackburn, this is an opportunity to join a successful and expanding business as a Customer Claims Handler. You''ll be the point of contact for clients, handling enquiries, progressing claims and making sure they receive a professional, helpful and supportive service throughout their claims journeyWith a salary of 27,000 and an excellent benefits package, this is a great opportunity to build on your customer service experience, develop your knowledge and grow with a business that values its peopleWhat will you be doing as a Customer Claims Handler?You''ll manage a range of client enquiries and claims, taking ownership of each case and working towards positive outcomes. Your role will include: Handling inbound and outbound calls, emails and client enquiriesManaging and progressing claims throughout the claims journeyUnderstanding client concerns, providing clear information and resolving queriesTaking ownership of issues and escalating matters where appropriateKeeping accurate client records and updating case management systemsWhat''s in it for you?A salary of 27,000 23 days'' holiday plus bank holidays, increasing with service to 30 daysAn extra day off for your birthdayOption to buy additional holidaysPrivate healthcare after one year''s servicePension schemeLife insurance worth three times your ..... full job details .....