Group Reservations Executives

We''re Hiring: Group Reservations Executive Arcade London About Arcade Arcade is a global food and drink destination built around original, chef-led food brands, bold global flavours and unforgettable guest experiences. Across our London venues, we bring together some of the world''s most exciting culinary talent under one roof. From group dining and corporate gatherings to private events and large-scale celebrations, there''s always something happening at Arcade. The Role We''re looking for a highly organised, commercially minded Reservations Executive to support our growing Sales team. You''ll be responsible for managing high volumes of inbound enquiries across multiple venues, qualifying leads, converting group reservations and ensuring every booking is handled efficiently and professionally. This is a hands-on, high-volume role where attention to detail, excellent communication and the ability to juggle multiple priorities are essential. What You''ll Be Doing: Monitoring and managing multiple reservations and sales inboxes, ensuring enquiries are responded to promptly. Handling and qualifying inbound enquiries for group dining, corporate bookings and private events. Managing reservations across SevenRooms, Trippleseat, OpenTable. Identifying high-value opportunities and passing qualified leads to the Sales team. Maximising booking conversions through proactive follow-ups, upselling and excellent guest communication. Maintaining accurate booking records, guest ..... full job details .....