Repairs and Asset Management Officer

Repairs and Asset Management Officer Full Time Based in London, NW11Reporting to: Head of Repairs and Asset ManagementWe are looking for a friendly, efficient and approachable Repairs and Asset Management Officer with a can-do attitude, the ability to work under pressure and work both autonomously and as part of our wider team. This role is office based in NW11, providing support to the Property Team and reporting to the Head of Repairs and Asset Management (Head of RandAM) in delivering repairs, maintenance, compliance and asset management services across the Association''s properties.Objectives of Role:Reporting to the Head of RandAM, the role is designed to strengthen and continuously improve the focus on team efficiency and customer service across the organisation, providing a designated resource in order to deliver necessary administration.To monitor communications, coordinate repairs and maintenance activities, maintain accurate asset and compliance records, obtain quotations, raise purchase orders and support the delivery of planned maintenance programmes.To be the first point of contact for tenants, staff, contractors, consultants and colleagues regarding repairs, maintenance and asset management enquiries.To support the Head of RandAM by providing a comprehensive, qualitative, effective and planned Maintenance Service.To accurately process service requests in line with policy and to provide advice and information to customers ensuring that all service requests are ..... full job details .....