Counter Assistant

Job Title: Counter Assistant Location: Ballymena Duration: Temporary Salary: £13.69 per hour Hours: 37 hours per week Working Pattern: Monday - Friday, 9:00am - 5:00pm Closing date for CV submission: 5:00pm on 5th November 2026. Apple Recruitment are recruiting on behalf of our public sector client for a Counter Assistant based in Ballymena. This is an excellent opportunity to join a busy customer-facing team, providing front-line support and administrative assistance within a fast-paced office environment. Key Responsibilities Deliver a professional front-line customer service to visitors and service users. Respond to customer enquiries and provide information or direct queries to the appropriate team. Manage and update spreadsheets and electronic records accurately. Provide daily administrative support to the senior administration and patch management team. Assist with general office duties and maintain accurate records. Work collaboratively with colleagues to ensure an efficient customer service. Essential Criteria Applicants should be able to demonstrate: 1-5 years customer service or administrative experience. Intermediate IT skills, including experience using Microsoft Office applications. Excellent communication and interpersonal skills. Strong organisational skills with the ability to manage a busy workload. Good attention to detail and the ability to maintain accurate records. Ability to work effectively as part of a team. Basic ..... full job details .....