Clinical Support Team Administrator

Job Title: Clinical Support Team Administrator Location: Mariner House, Ipswich, IP1 2BU OR Child Health Centre, Hospital Road, Bury St Edmunds IP33 3ND Trust: Norfolk and Suffolk NHS Foundation Trust Payrate: Band 3, £14.05 per hour Shift Patterns: Monday - Friday 8:00am - 4:00pm OR 9:00am - 5:00pm (37.5 hours per week) Duration: Start: ASAP End date: Roughly 3 - 6 months Experience Required: Strong administrative experience Ability to handle difficult conversations as the postholder will be dealing with calls in Mental Health setting Job Description: Provide secretarial / administrative support to the team in order that they can provide an efficient service to all customers. Respond to the administrative needs of the service to ensure that the requirements of the organisation are met. Supervise lower banded staff. DUTIES AND RESPONSIBILITIES Clinical Support Provide accurate, prompt and efficient secretarial/administrative support to the clinical multidisciplinary team which may include spreadsheets and reports. Use electronic systems to input and access information as required by the clinical multidisciplinary team. Deal with and process all types of patient referrals liaising directly with General Practitioners, clinical staff including medical staff from other areas. Liaise with clinical team members in relation to urgent referrals or other emergencies. Provide non-clinical information to patients and families, where necessary, including cancellation of ..... full job details .....