Receptionist

ReceptionistLocation: Bishop s Stortford, HertfordshireSalary: £25,420 £27,500 per annum, DOE Contract: Full-time, permanent Office-basedDaniel Robinson and Sons is a long-established, family-owned independent funeral directors, proudly serving families and communities across Essex, Hertfordshire and the surrounding areas since 1892.We understand that losing someone you care about is one of the most difficult experiences in life. Our role is to provide families with care, compassion and professionalism at every stage, and our people are at the heart of delivering that service.We are now looking for an experienced Receptionist to join our Bishop s Stortford office.About the roleAs our Receptionist, you''ll be the first person a bereaved family meets and will play a vital role in creating a warm, welcoming and supportive experience.This is much more than a traditional reception role. You''ll combine front-of-house responsibilities with a varied administrative workload, coordinating appointments, handling enquiries, supporting Funeral Directors and liaising with a range of external contacts.You''ll need genuine warmth and emotional intelligence, alongside the ability to remain calm, organised and professional when dealing with sensitive situations and competing priorities.What you''ll be doing• Welcoming bereaved families, visitors and members of the public with warmth, dignity and discretion.• Handling telephone enquiries sensitively, including initial calls following a ..... full job details .....