Bank Medical Secretary

Bank Medical Secretary Competitive Hourly Rate Flexible Working 0 Hours Elland Spire Elland has an exciting opportunity for an experienced Medical Secretary to join our administrative team. This role is a bank role so the candidate will be covering annual leave and sickness. Duties and responsibilities; To provide an efficient secretarial service to all Consultants. To type all Consultants'' clinic notes and letters to General Practitioners and external agencies. To answer patient queries, using tact and diplomacy when dealing with issues of a sensitive nature. To liaise with Consultants and their secretaries in order to resolve patient queries/complaints in a timely manner. To communicate effectively with GP surgeries, other healthcare professionals i.e Occupational Health Nurses, physiotherapists etc. To provide copy clinic letters when needed. To open Consultants mail and distribute. To liaise closely with Outpatient Department, Medical Records, NHS Team and other departments within the hospital. To assist in the training of new and trainee Medical Secretaries. To undergo all mandatory training required i.e. fire, health and safety etc. To ensure consistent provision of service during holiday/sickness periods, by providing adequate cover of private typing. To contribute to the development of departmental procedures. To familiarise with company policies and procedures. To deliver exemplary customer service to all users of the service(consultants, patients and ..... full job details .....