Job Description
Job Specification - Installation Trainer and Technical Support Specialist Location: Greater London Area Salary: £40k - £50k depending on experience, pension, 28 days holiday including statutory. Employment Type: Full-time, permanent, office based Job Role We are looking for an experienced shutters and blinds installation professional who can combine hands on product knowledge and installation expertise with training, technical advice and practical problem solving to help retail partners and installers develop their skills, support our sales and customer service teams, and ensure that installation challenges are resolved efficiently and professionally. The successful candidate will become a trusted source of technical knowledge across the business, providing guidance on installation methods, troubleshooting, product application and best practice. We want someone who understands the realities of installing shutters and blinds in customers homes, can communicate confidently with people at all levels, and is motivated to help others. Key Responsibilities 1. Installation Training and Development Deliver practical training and guidance to retail partners, installers and other relevant customers. Demonstrate correct installation methods, techniques, tools and best practice for shutters and blinds. Help installers develop their confidence, competence and understanding of installation requirements. Identify common installation errors and explain how to avoid them. Adapt training to ..... full job details .....