Job Description
Job Title: Customer Service Executive - REMOTELocation: Fully RemoteSalary: 14.36 per hourPay Rate: 14.36phDuration: 2-month temporary contract, with the possibility of extension.Start Date: Monday 16th November 2026IMPORTANT INFO: Successful candidates must be available to start on Monday 16th November, and also pass a DBS checkThe Role:We are looking for confident and empathetic Customer Service Executives to support with a backlog of patient referrals.The role will involve making outbound calls to patients, providing a professional, reassuring and supportive service while working through outstanding referrals.Key Responsibilities:Making outbound calls to patients regarding outstanding referralsWorking through a backlog of patient referrals efficientlyProviding a calm, friendly and empathetic telephone serviceUpdating and navigating multiple systemsWorking in a fast-paced environment while maintaining accuracyEssential Requirements:An empathetic and calming telephone mannerConfident and comfortable making outbound callsAbility to work in a fast-paced environmentConfident using multiple computer systemsExcellent communication and customer service skillsA private working space and suitable work-from-home setupMust be able to successfully pass a DBS checkIMPORTANT:Candidates MUST be available to start on Monday 16th November 2026 and be able to pass a DBS check.If you are immediately available, have excellent customer service skills and are confident working remotely, we ..... full job details .....