Job Description
Job Title: Decant Coordinator Location: Wiltshire, Somerset and Hampshire Salary: £30,500 per annum Job type: Permanent, Full Time. 37 hours per week Closing Date: 22nd November 2026. Make a real difference when customers need us most. Are you highly organised, customer-focused and able to remain calm under pressure? Do you have the empathy, problem-solving skills, an eye for detail and determination to support people through challenging situations? We''re looking for two Decant Coordinators to join our Neighbourhood Services team. These are new roles, so it is a great time to join the team and help shape the new service. You will play a vital role in supporting customers who need to temporarily move from their homes due to planned works, emergencies or unforeseen circumstances and will work closely with our Neighbourhood Officers and our Repairs and Maintenance Teams to make sure our communication and approach is seamless. As our Decant Coordinator, you''ll be at the heart of the temporary move process, ensuring customers receive the right support, accommodation and communication throughout their journey. From arranging emergency accommodation to coordinating removals and managing customer payments, you''ll provide an excellent service that puts customers first while delivering value for money for the organisation. Interested? If you''re an organised professional with excellent communication and administration skills who thrives in a fast-paced environment and wants to ..... full job details .....