Job Description
ServiceNow Architect (TSOM)
London (Hybrid)
6 Month Contract
£550/day (Outside IR35)
ServiceNow Architect needed for a 6 Month Contract in London (Hybrid). Must have strong Telecommunications Service Operations Management (TSOM) experience.
Hybrid Working – 2 to 3 days/week remote (WFH) and the remainder of the time working from the office in London. Paying up to £550/day (Outside IR35).
Working with a global IT Consultancy supporting a leading Telecoms end client. Start ASAP in November / December 2026.
- ServiceNow Architect with strong Telecommunications Service Operations Management (TSOM) experience.
- Leading the design + implementation of ServiceNow modules including: ITSM, ITOM, ITAM, HRSD, CSM, GRC, SecOps, CMDB, discovery + custom applications.
- Proven expertise in ServiceNow integrations (REST, SOAP, APIs, MID Servers), ServiceNow scripting (JavaScript, Glide, Flow Designer) + ServiceNow data models.
- Acting as the technical authority on ServiceNow architecture, strategy, roadmaps, design, implementation, governance + best practice.
- Ensuring ServiceNow platform scalability, security, performance + integration with other enterprise systems.
- Providing technical leadership in solution design workshops, architecture reviews + governance boards.
- Qualifications: ServiceNow Certified System Administrator (CSA), ServiceNow Certified Implementation Specialist (CIS), ServiceNow Certified Application Developer (CAD), ServiceNow Certified Technical Architect (CTA).