Temporary

Senior Services Coordinator

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Hays Business Support

Job Description

Your new company A large public sector organisation is seeking an experienced SeniorServices Coordinator to take on a key leadership position within a busy operational team on an initial 6-month contract, with the possibility for extension. This is a senior role with responsibility for managing staff,overseeing service delivery and ensuring operational activities are deliveredeffectively and in line with relevant legislation, policies and organisationalstandards. You will work closely with internal teams, externalorganisations, businesses and members of the public.Your new role As Senior Services Coordinator, you will provide day-to-day leadership across several areas of service delivery. You will lead and support ateam, manage operational priorities and provide guidance on complex servicematters, while maintaining high standards of performance, compliance andcustomer service. The role will involve providing leadership and line management to staff, setting priorities, allocating workloads and supporting effective performance across the team. You will oversee day-to-day service delivery, providing guidance and making informed decisions on more complex operational matters, while ensuring services are delivered effectively and in line with relevant legislation, organisational procedures and regulatory requirements. You will also monitor performance, coordinate resources and contribute to reporting, planning and continuous service improvement. A key part of the role will be ..... full job details .....