Damp and Mould Manager

MMP Consultancy is seeking an experienced Damp and Mould Manager for a permanent opportunity based in Kingston upon Thames. Salary: 60,000 Location: Kingston This is a newly created role, offering the opportunity to build processes, shape service delivery and establish a proactive approach to damp, mould and condensation management. Working closely with residents, housing teams, surveyors, contractors and senior stakeholders, you''ll lead the investigation, management and resolution of damp and mould cases, ensuring residents receive a responsive, customer-focused and compliant service. Responsibilities: Lead and manage the damp and mould service across a large social housing portfolio. Ensure all reports of damp, mould, condensation and associated hazards are logged, investigated and resolved effectively. Develop and implement processes for the identification, prioritisation and management of damp and mould cases. Ensure investigations identify the root cause of issues rather than relying on surface-level treatments. Oversee diagnostic inspections relating to ventilation, heating, insulation, water ingress, building defects and structural issues. Ensure remedial works are correctly specified and completed to the required quality standards. Monitor cases through to completion and ensure appropriate follow-up actions are undertaken. Identify recurring trends and recommend long-term investment or planned maintenance solutions. Manage contractors and service providers to ..... full job details .....