Permanent

Field Service Engineer

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Automation Experts

Job Description

Join a global leader at the forefront of industrial innovation and sustainability.

With operations spanning multiple continents, it offers the stability of a well-established brand combined with the dynamic energy of continuous growth and technological advancement.

Established as a world leader in electrical control systems for heavy industries including Steel, Paper, Mining, Cranes and Power Generation, they provide turn-key engineering, manufacture, installations and start ups of electrical, controls and automation systems for these industries.  

An exciting opportunity for a Field Service Engineer to support customers in a variety of sectors, including Metal, Dyno Test Rigs, Hydrogen Electrolyzer PSUs, EV Charging points and Battery Energy Storage.

Field Service Engineer

c£42k + Car Allowance Or Car + Overtime + Training

REMOTE WORKING - Northern UK & Scotland

Ref: 22692

  • An opportunity to work on a variety of unique, bespoke systems.
  • A hybrid role with extensive travel throughout the UK and occasionally internationally 

Field Service Engineer - The Role:

  • Act as the primary point of contact between the business and customers, providing technical field support
  • Commission new AC and DC motor control systems, independently and as part of a team
  • Support a wide range of bespoke systems including metal processing, dyno test rigs, hydrogen electrolyser PSUs, EV charging, and battery energy storage
  • Carry out troubleshooting, in-field design modifications, and repair of control systems across multiple industries
  • Provide emergency breakdown support and rapid response to customer issues
  • Work closely with Project Engineers during system testing and functional verification
  • Ensure systems operate in line with Functional Design Specifications (where available)
  • Deliver telephone, email, and remote technical support to customer engineering and maintenance teams
  • Analyse faults, propose alternative solutions, and implement optimal resolutions
  • Follow company service processes and standards at all times
  • Identify opportunities to promote additional services, upgrades, and spare parts
  • Hybrid role with extensive UK travel and occasional international travel (up to 60%)
  • Flexible approach to working hours, including non-standard hours and on-call support
  • Work in varied environments including tight spaces and at height

Field Service Engineer - The Person:

  • HNC / HND or higher qualification in Electrical, Electronic or Automation Engineering
  • Completed apprenticeship in Electrical, Electronic or Automation discipline
  • Proven experience with AC and DC drives (essential)
  • Experience with PLCs and HMIs (essential)
  • Strong understanding of electrical fundamentals and computer-based systems
  • Excellent fault-finding and problem-solving skills
  • Confident working independently and as part of a team
  • Strong communication skills with the ability to liaise effectively with customers
  • Willing and able to travel frequently within the UK and Europe, sometimes at short notice
  • Flexible, proactive, and comfortable working in demanding site environments

The company believe in providing the best support and solutions to customers. You will have the opportunity to work in a dynamic and innovative environment where every day brings new challenges and opportunities.

For further information please contact Sharon Hill.