IT Service Manager

We are looking for an experienced IT Service Manager to join a public sector organisation on an initial 6-month contract.

Key Details:

• Location: Aberdeen (4 days onsite)

  
  
  

• Contract: 6 months

  
  
  

• IR35: Inside IR3

• Daily Rate: 740

• Security Clearance: BPSS required

  
  
  

• Interview: 1-hour, in-person

  
  
  

Key Responsibilities:

• Establish and manage a centralised IT/digital demand management process.

  
  
  

• Triage and prioritise incoming IT requests.

  
  
  

• Manage supplier and shared service commissioning.

  
  
  

• Oversee IT governance and investment approvals.

  
  
  

• Provide demand, capacity and portfolio reporting.

  
  
  

• Engage with senior stakeholders and manage competing priorities.

  
  
  

Essential Experience:

• IT Service Management or Demand Management.

  
  
  

• Service delivery, triage and prioritisation.

  
  
  

• Supplier/shared services management.

  
  
  

• IT governance and stakeholder management.

  
  
  

• ITIL knowledge advantageous.

  
  
  

Interested? Please get in touch with your latest CV to find out more.