Job Description
Service Team LeaderRedhill Area 36,000 PermanentMonday to Friday 37.5 hours per week Fully office-basedAre you an experienced Team Leader or Supervisor who thrives in a busy, fast-paced environment? Do you enjoy leading people, keeping operations running smoothly and ensuring your team delivers an exceptional service?We''re working with an established and successful business in the Redhill area who are looking for a confident, organised and hands-on Service Team Leader to oversee a busy service and administration function.This is a fantastic opportunity for an experienced team leader who enjoys being at the heart of the operation, managing competing priorities, supporting their team and ensuring everything runs like clockwork.You''ll need to be someone who can take ownership, make decisions, solve problems and bring a positive, proactive approach to a demanding but rewarding role.What you''ll be doing:Leading, supporting and motivating a busy service and administration teamOverseeing daily workloads, allocating priorities and ensuring deadlines and service standards are consistently achievedMonitoring team performance, reviewing KPIs and identifying opportunities to improve efficiencyActing as the first point of escalation for operational queries and service issuesCoordinating schedules, resources and workloads to ensure smooth service deliverySupporting managers with reporting, administration and operational requirementsMonitoring outstanding work, ensuring accurate records ..... full job details .....