Job Description
Assessment and Support Specialist Location: Nottingham, NG9 1LA and or London SW9 9AJ Contract Type: Two x 12 Month FTC Maternity Cover - 37.5hrs Full Time - HyrbidSalary Banding: Nottingham £37,202 - £39,160 London £41,236 - £43,406Are you passionate about supporting vulnerable customers and helping colleagues navigate complex cases?We''re looking for an Assessment and Support Specialist to join MTVH''s Assessment and Support Hub. You''ll provide expert advice on safeguarding, domestic abuse, mental health, anti-social behaviour and other complex customer needs, while supporting colleagues across the organisation to deliver positive outcomes.What you''ll do: Assess and triage complex referrals Provide specialist guidance and coaching to colleagues Support safeguarding and risk management activity Track and oversee triaged cases to ensure effective progression, appropriate risk mitigation, and positive outcomes for customers Coordinate, chair and contribute to internal and multi-agency case discussions to support risk management and positive customer outcomes Work with external agencies to coordinate support for customers Champion MTVH''s values of Care, Dare, Collaborate and Own What we''re looking for: Experience in housing, social care, support services, or a similar frontline environment Knowledge of safeguarding and statutory frameworks Experience managing complex cases and supporting others Strong communication, relationship-building and record-keeping skills A ..... full job details .....