Job Description
Senior Contract Manager – Total Facilities Management (TFM)
Location: West London
Salary: Up to £80,000 + Car Allowance + Bonus
Sector: Facilities Management
Contract: Permanent
The Opportunity
We are working with a leading UK Facilities Management provider who are looking to appoint an experienced Senior Contract Manager to oversee a large-scale Total Facilities Management (TFM) contract in West London.
This is a senior leadership opportunity with full responsibility for operational performance, commercial management, client relationships and the delivery of both Hard and Soft FM services.
Key Responsibilities
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Lead the operational and commercial delivery of a large-scale TFM contract.
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Oversee Hard and Soft FM services, ensuring high standards of service delivery.
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Manage contract budgets, P&L performance and commercial targets.
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Lead and develop operational management teams across the contract.
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Build and maintain strong relationships with senior client stakeholders.
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Ensure contractual KPIs, SLAs, statutory compliance and H&S standards are achieved.
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Drive continuous improvement, operational efficiencies and service excellence.
The Ideal Candidate
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Proven experience in a senior Contract Manager, Account Manager or operational leadership role within Facilities Management.
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Strong background managing large-scale TFM contracts.
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Experience overseeing both Hard and Soft FM service delivery.
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Demonstrable P&L management and commercial responsibility.
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Strong leadership skills with experience managing multidisciplinary teams.
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Excellent client relationship and stakeholder management skills.
Package
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Salary: Up to £80,000
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Car Allowance
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Performance-Related Bonus
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Permanent Position
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Opportunity to lead a high-profile TFM contract with an established FM provider.