Customer Service - Desk Operator

Customer Service Desk Operator Telford, Newport, Shropshire Full Time / Part Time From £22,000pa +Our client is a successful taxi and PSV company based in Telford, Newport, Shropshire. Due to continued success, they are looking to recruit a Desk Operator to join their team. This is a fantastic opportunity for someone with a passion for customer service to join a well-regarded company. Full training will be provided on the specialised taxi booking computer system.The RoleWorking as part of a team of professional drivers and desk operators, you will be responsible for answering telephone enquiries in a polite, friendly and efficient manner, inputting customer bookings onto the computer system and ensuring emails and online bookings are entered correctly. You will also ensure all bookings are dispatched on time using the computer system.Key Responsibilities Answer telephone calls in a polite, friendly and efficient mannerInput customer bookings onto the computer systemEnsure email and online bookings are entered correctlyEnsure all bookings are dispatched on time using the computer systemWork as part of a team of professional drivers and desk operators RequirementsEssential IT skillsExcellent communication skillsAbility to work flexible shift patterns Desirable Experience in a similar rolePrevious customer service experience What s In It For You Salary from £22,000 per annumFull training providedCompany pensionFree car parkingFriendly team of professional staff28 days'' ..... full job details .....