Job Description
Job Introduction Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Key Responsibilities Oversee and manage the restaurant service. Responsible for managing the rotas/staffing levels.To possess an outstanding knowledge of all food, wines, cooking techniques and allergy requirements to ensure guests can be advised appropriately at all times.Responding to guest queries and complaints.Ensure each customer receives impeccable service.To lead, manage and inspire your team to consistently provide a 1 Michelin star guest experience.Training and development of all staff using the company procedures.Recruiting team members.Delegating tasks and checking their execution.Undertake monthly stock takes and overseeing and ordering of stock.Working closely with suppliers. Maintaining revenue, profitability and quality goals.Work closely with all Hotel teams to ensure the ..... full job details .....
