Job Description
Supported Living Housing Assistant
Location: Derby
Salary: £13.45 per hour
Hours: 35 hours per week
Contract: Permanent
Working Pattern: Seven-day rota, including weekends, with regular on-call duties.
Additional on-call payments:
- Weekday: £12.33 per day
- Weekend: £24.71 per day
- Bank Holiday: £49.43 per day
Full UK driving licence and access to your own vehicle – essential.
Are you a caring, approachable and proactive individual who enjoys supporting older people to maintain their independence and wellbeing?
We are looking for a Supported Living Housing Assistant to join a friendly team at a well-established retirement estate in Darley Abbey, Derby.
This is a varied role combining housing management, resident welfare and practical support, helping residents feel safe, supported and independent in their own homes.
Key Responsibilities
- Carrying out regular home visits, welfare checks and supporting residents with their individual needs.
- Completing and reviewing support plans and risk assessments.
- Providing housing-related advice, including tenancy matters, rent, benefits and budgeting.
- Assisting with benefit applications, forms and signposting residents to relevant services.
- Reporting and monitoring repairs, maintenance issues and complaints.
- Supporting residents with smart home technology and emergency call systems.
- Recognising and reporting safeguarding concerns.
- Responding to emergencies, including fire, flooding and out-of-hours calls.
- Helping organise social activities, residents'' meetings and community events.
- Liaising with families, care providers, external agencies and colleagues.
- Maintaining accurate records and supporting health and safety procedures.
About You
- Full UK driving licence and access to your own vehicle – essential.
- Experience working with older people, professionally, voluntarily or personally.
- Excellent communication and interpersonal skills.
- Ability to work independently and use your initiative.
- Good organisational and basic IT skills.
- A caring, patient and flexible approach.
- Understanding of safeguarding, dignity and promoting independence.
- Willingness to work on a seven-day rota and participate in an on-call rota.
An NVQ Level 2 or 3 in Health and Social Care would be advantageous, although a willingness to undertake training is equally welcome. No formal qualifications are essential.
Salary & Benefits
- £13.45 per hour
- Permanent, 35-hour contract.
- Additional on-call payments:
- Weekday: £12.33 per day
- Weekend: £24.71 per day
- Bank Holiday: £49.43 per day
- Pension with up to 9% employer contributions.
- Life assurance (four times annual salary).
- Health cash plan covering optical, dental and medical costs.
- Free counselling and wellbeing support.
- Birthday day off.
- Free on-site parking.
- Enhanced maternity, paternity and compassionate leave.
Interested?
If you enjoy helping older people live safely and independently while making a genuine difference to their everyday lives, we would love to hear from you.
Apply today!