Job Description
Our client is a well-established service provider seeking a Mobile Field Technician to join their growing team. This is a varied and hands-on role providing on-site support to customers across the region, ensuring equipment and components are repaired, maintained and replaced efficiently.
The successful candidate will enjoy working independently, meeting customers face-to-face and solving problems in a fast-paced environment. Full training will be provided, making this an excellent opportunity for someone with mechanical aptitude and a customer-focused approach who is looking to develop a long-term career within a technical field service environment.
Company Benefits:
- Company pension scheme.
- Bonus scheme.
- Overtime opportunities.
- 28 days annual leave including bank holidays.
- Ongoing training and development opportunities.
- Company social events and team activities.
- Career progression opportunities.
Key Responsibilities:
- Attending customer sites to carry out repair, maintenance and replacement work.
- Diagnosing issues and providing effective solutions whilst maintaining excellent customer service.
- Managing and replenishing stock held within the company vehicle.
- Carrying out routine vehicle, equipment and safety inspections.
- Maintaining accurate service records, reports and associated documentation.
- Ensuring work is completed safely and in accordance with company procedures.
- Building positive relationships with customers and acting as a professional representative of the business.
- Supporting colleagues and assisting with operational requirements when required.
- Participating in training and development programmes to enhance technical knowledge and skills.
- Participating in out-of-hours and overtime work where required.
Experience and Skills Requirements
- Full UK Driving Licence is essential.
- Basic mechanical, engineering or technical knowledge.
- Previous experience within a technical, maintenance, field service, engineering, automotive or similar hands-on environment would be advantageous.
- Good practical skills and manual dexterity.
- Strong communication skills, both verbal and written.
- Professional and customer-focused approach.
- Ability to explain technical information clearly to customers and colleagues.
- Ability to work independently and effectively manage your own workload.
- Strong problem-solving skills and attention to detail.
- Positive, reliable and proactive attitude.
If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.