Customer Service Assistant

Customer Services Assistant - Accessories Customer Service Assistant Customer Service AdministratorPlymouth, PL6 Customer Services Accessories Order Processing Administrative SupportIntroductionAcorn by Synergie is recruiting a Customer Services Assistant - Accessories to join a customer-focused team in Plymouth, PL6.This role plays a vital part in delivering exceptional customer support for accessory products and services. Acting as a key point of contact for customers, you''ll support the end-to-end order fulfilment process, ensuring high levels of customer satisfaction, order accuracy and operational efficiency.Working closely with customers and internal departments, you''ll help manage customer orders, maintain accurate delivery information and resolve enquiries in a professional and timely manner.What We OfferOpportunity to join a dynamic customer services team.Varied role combining customer service, order processing and administrative responsibilities.Opportunity to work closely with Planning, Production, Purchasing, Warehouse, Logistics and Finance teams.Ongoing training and development opportunities to maintain product, system and process knowledge.Key ResponsibilitiesAct as the first point of contact for customers regarding accessory products, orders, deliveries and related enquiries.Respond professionally and efficiently to customer enquiries via telephone, email and customer portals.Build and maintain positive working relationships with customers through excellent ..... full job details .....