Job Description
Field Service Engineer (M/F/D) The Field Service Engineer plays a pivotal role in delivering exceptional technical support to TGW''s customers by leveraging expertise in electrical, mechanical, and software systems to maintain, repair, and enhance our clients'' equipment. You''ll be working on our sites across Northern Europe often times within a small team but could occasionally be on your own when on-call. The rota will mean you are on-call 1 week in 8 and will be expected to be on a customers site within 4 hours of receiving the call. This call could be anytime, day or night. You are compensated well for your flexibility and willingness to travel at the drop of a hat. Because of this, the average Field Service Engineer takes home an extra 52.3% of their salary in on-call and overtime payments. What you''ll be handling: Support the projects department with new installation and operational supportSupport the installation, commissioning, and testing of upgrades and enhancementsProvide support to all sites and projects within the TGW North Europe portfolioBeing proactive, consider ways in which TGW can add more value to our customers'' businessesProvide effective feedback to TGW and the CustomerWork safely and follow all Health and Safety requirements, including Risk Assessments, Safe Systems of Work and Control of Substances Hazardous to Health requirementsAchieve standards of performance relating to customer satisfaction, technical efficiency, and company imageManage the ..... full job details .....