Systems Support Technician

Your new company You''ll be joining a large, established multi-academy trust supporting a diverse network of over 100 schools across the UK. With a significant central support function, the organisation provides specialist services across finance, technology and operations, helping its schools run effectively while maintaining a strong focus on delivering excellent outcomes for young people. You''ll join an experienced central team where collaboration, accuracy and responsive customer support are key, offering an excellent opportunity to gain experience within a large-scale systems environment and work with colleagues across a wide range of schools and central functions. Your new role An established education organisation is looking for a Systems Technician to join its central systems team on an initial three-month contract. Working as part of a team of three technicians, you''ll provide first-line support to users of the organisation''s finance, purchasing and budgeting systems. The team assists hundreds of finance users and thousands of general system users across the organisation and this is a therefore a systems and master-data-focused position rather than a finance or IT-led role. You''ll manage a high volume of straightforward requests, investigate user queries and ensure information is set up accurately and efficiently across the relevant platforms.Key ResponsibilitiesManaging and responding to queries through the systems helpdesk.Setting up new users and maintaining ..... full job details .....