Permanent

Front of House Manager

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Front Services Group

Job Description

Front of House Manager West Wales Busy, High-Volume Pub and Restaurant - West Wales - Coast - Car needed. £45k, with flexibility for exceptional candidates Front of House Manager needed for Wales - We are recruiting an experienced Front of House Manager for a busy, established and family-run pub and restaurant in West Wales. This is a substantial, high-volume operation, serving up to 700 meals a day during the peak summer season. We are looking for someone who thrives in a busy hospitality environment, enjoys leading a team and takes genuine pride in delivering excellent customer service. Working alongside an established Head Chef, you will take responsibility for the smooth running of front-of-house operations, ensuring customers receive a consistently welcoming, efficient and professional experience. Key Responsibilities Oversee daily restaurant and front-of-house operations. Lead, motivate and support the front-of-house team. Manage busy food service periods, maintaining standards under pressure. Organise staffing, rotas and service arrangements. Ensure excellent customer service and deal confidently with customer enquiries and complaints. Work closely with the Head Chef and kitchen team to coordinate service. Maintain high standards of presentation, cleanliness and hospitality. About You Previous experience as a Restaurant Manager, Front of House Manager or experienced Assistant Restaurant Manager. A strong background in busy, high-volume restaurants, gastropubs or ..... full job details .....