Permanent

Commis Waiter Afternoon Tea

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Grantley Hall

Job Description

Job Introduction IntroductionGrantley Hall in the United Kingdom is seeking a motivated Commis Waiter to join our afternoon tea team. In this role you will help create memorable experiences for our guests by delivering impeccable service with high standards, while embodying our values of accountability, boldness, collaboration, continuous improvement, curiosity, and a steadfast customer commitment. We celebrate diversity, honesty, and open communication, encouraging you to listen to ideas, find balance in a fast-paced environment, and always put the customer first.ResponsibilitiesAssist in setting up and presenting the afternoon tea service, ensuring every detail meets our high standards.Serve guests promptly and courteously, anticipating their needs and responding with honesty and professionalism.Maintain a clean and organised service area, adhering to health and safety regulations.Collaborate with senior wait staff and the kitchen to coordinate orders and replenish supplies efficiently.Handle guest enquiries and special requests with curiosity and a commitment to exceeding expectations.Process payments accurately and maintain accountability for all transactions.Continuously seek ways to improve service delivery, embracing feedback and learning opportunities.Support a diverse team by communicating clearly, listening to colleagues'' ideas, and fostering an inclusive atmosphere.Skills and ExperiencePrevious experience in fine dining, hospitality, or a similar service role, ..... full job details .....