Transition Process Consultant - DV Cleared

Transition Process ConsultantMust have an Active DV ClearanceTransition Process Consultant Responsibilities- Design and implement end-to-end service transition processes aligned with ITIL 4.- Develop governance frameworks supporting supplier replacement and service migration.- Define transition processes covering service build, validation, Operational Acceptance Testing (OAT) and BAU handover.- Establish cross-tower workflows across infrastructure, networking, enterprise platforms and service desks.- Develop process maps, Standard Operating Procedures (SOPs) and RACI matrices.- Define transition governance gates, risk registers and compliance checkpoints.- Align transition processes with ServiceNow, CMDB and ITSM workflows.- Coordinate stakeholders, incoming suppliers and incumbent service providers.- Ensure transition processes meet security, accreditation and operational requirements.- Identify transition risks, dependencies and operational readiness gaps.Transition Process Consultant Skills and Experience- Extensive experience in IT Service Transition, process design and governance.- Strong knowledge of ITIL 4, Change Enablement, Service Validation and Release Management.- Proven experience designing processes for supplier-to-supplier transitions and incumbent supplier exits.- Experience working within complex, multi-supplier enterprise environments.- Advanced process mapping and modelling skills, including BPMN.- Experience developing SOPs, RACI matrices and operational ..... full job details .....