Contract

Housing Options Team Leader

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Carrington West

Job Description

Housing Options Team LeaderBraintree, Essex Hybrid - 3 days on-site Rate: £45.00 per hour (Umbrella) IR35 Status: Inside IR35 Initial Contract Length: 3 months Working Hours: Full-time - 36 Hours Closing Date: 12 November 2026Role SummaryYou will lead the day-to-day delivery of a responsive, customer-focused and legally compliant Housing Options and Homelessness Service, ensuring effective homelessness prevention and relief.This role involves supervising Housing Options Officers, overseeing complex casework, monitoring performance and deputising for the Housing Options Manager when required.What You Will Do as a Housing Options Team Leader Lead and support Housing Options Officers and Triage Officers, ensuring high-quality service delivery and effective team performance. Oversee complex and sensitive homelessness cases, providing professional guidance and ensuring compliance with statutory duties. Monitor casework quality, decision-making and service performance, implementing quality assurance checks. Support partnership working with statutory agencies, housing providers and voluntary organisations. Deputise for the Housing Options Manager, providing operational oversight and contributing to service improvements.What You Will Need as a Housing Options Team Leader Proven experience within Housing Options and Homelessness Services, ideally in a local authority setting. Excellent knowledge of the Housing Act 1996, Homelessness Act 2002, Localism Act 2011 and Homelessness ..... full job details .....