Job Description
Title: IFS PSO Optimisation Lead Contract: Initial 6-Month Contract (Likely Extension) Rate: Up to £600 per day (Outside IR35 Location: UK Remote with Regular Site Travel Start Date: ASAP (Ideally Within 2 Weeks) I''m currently supporting a major field-services organisation undergoing a significant operational transformation programme and looking to appoint an experienced IFS PSO Optimisation Lead on an initial 6-month contract. This is a hands-on opportunity for someone who has a strong background optimising and tuning live workforce scheduling environments. Working closely with the Product Owner, planners and operational stakeholders, you''ll play a key role in improving engineer utilisation, reducing travel time, enhancing SLA performance and driving adoption of the scheduling solution across the business. Key Responsibilities Optimise and tune IFS PSO scheduling rules across skills, territories, appointments, shifts, SLAs and travel constraints.Analyse scheduling performance and identify opportunities to improve productivity and utilisation.Replay historical demand and compare scheduling outcomes to refine optimisation models.Investigate planner overrides and address root causes through configuration, process improvements and data quality enhancements.Support regional go-lives and hypercare activities, ensuring scheduling performance remains effective in live operations.Build strong relationships with planners and operational teams to improve trust and adoption of the ..... full job details .....